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Privacy Policy


Effective Date: 01/01/2022


Last Updated: 28/11/2024


Design Digital is committed to safeguarding your privacy and protecting the security of your personal and business data. This Privacy Policy outlines how we collect, use, store, and secure information shared with us.


By working with us, you agree to the practices described in this policy.



1. Data We Collect


We collect and process the following types of data:



  • Business Data: Information related to your business operations, such as advertising account credentials, campaign data, and analytics.

  • Personal Data: Contact details (name, email, phone number), billing information, and other personal identifiers necessary for our services.

  • Technical Data: IP addresses, device details, and usage logs collected during interactions with our website and systems.

  • Marketing Data: Preferences and interactions for tailoring marketing strategies.



2. How We Use Your Data


We use the data collected for the following purposes:



  • Delivering digital marketing services such as campaign management, performance analysis, and strategy development.

  • Communicating with you about updates, reports, and support.

  • Enhancing our tools and services through analytics and feedback.

  • Ensuring compliance with legal and contractual obligations.



3. Data Security Measures


We prioritize the protection of your data through robust security practices:



  • Access Control: Data access is restricted to authorized personnel based on role-specific requirements. Multi-factor authentication (MFA) is enforced for all accounts accessing sensitive information.

  • Encryption: Sensitive data is encrypted both in transit (using TLS/SSL protocols) and at rest (using AES-256 encryption).

  • Secure Data Sharing: We use secure platforms, such as Google Workspace and encrypted email, for data transfer. Data sharing is strictly limited to what is necessary to provide our services.

  • Incident Prevention and Response: Regular monitoring systems are in place to detect unauthorized access or suspicious activity. An incident response plan ensures swift action and client notification in case of a data breach.

  • Employee Training: Our team undergoes regular security awareness training to stay updated on emerging threats and best practices.



4. Third-Party Data Sharing


We may share data with trusted third parties, such as:



  • Advertising Platforms: Meta, Google Ads, and other services required for campaign management.

  • Service Providers: Tools for analytics, email marketing, and payment processing.


We ensure these third parties comply with strict data protection standards through Data Processing Agreements (DPAs).



5. Data Retention


We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon completion of a project or the termination of services:



  • We securely delete or anonymize data in compliance with applicable regulations.

  • You may request the deletion of your data at any time.



7. Cookies and Tracking Technologies


Our website may use cookies and similar tracking technologies to enhance your user experience. You can manage or disable cookies through your browser settings.



8. Updates to This Policy


We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a new effective date.



9. Contact Us


If you have any questions about this Privacy Policy or how we handle your data, please contact us:



Design Digital

9 Johnston St, Collingwood 3066

hello@design-digital.com.au

1300 212 411



By working with us, you trust us with your data, and we take that responsibility seriously. This policy is designed to ensure transparency and confidence in how we protect your privacy.



Privacy Policy


Effective Date: 01/01/2022


Last Updated: 28/11/2024


Design Digital is committed to safeguarding your privacy and protecting the security of your personal and business data. This Privacy Policy outlines how we collect, use, store, and secure information shared with us.


By working with us, you agree to the practices described in this policy.



1. Data We Collect


We collect and process the following types of data:



  • Business Data: Information related to your business operations, such as advertising account credentials, campaign data, and analytics.

  • Personal Data: Contact details (name, email, phone number), billing information, and other personal identifiers necessary for our services.

  • Technical Data: IP addresses, device details, and usage logs collected during interactions with our website and systems.

  • Marketing Data: Preferences and interactions for tailoring marketing strategies.



2. How We Use Your Data


We use the data collected for the following purposes:



  • Delivering digital marketing services such as campaign management, performance analysis, and strategy development.

  • Communicating with you about updates, reports, and support.

  • Enhancing our tools and services through analytics and feedback.

  • Ensuring compliance with legal and contractual obligations.



3. Data Security Measures


We prioritize the protection of your data through robust security practices:



  • Access Control: Data access is restricted to authorized personnel based on role-specific requirements. Multi-factor authentication (MFA) is enforced for all accounts accessing sensitive information.

  • Encryption: Sensitive data is encrypted both in transit (using TLS/SSL protocols) and at rest (using AES-256 encryption).

  • Secure Data Sharing: We use secure platforms, such as Google Workspace and encrypted email, for data transfer. Data sharing is strictly limited to what is necessary to provide our services.

  • Incident Prevention and Response: Regular monitoring systems are in place to detect unauthorized access or suspicious activity. An incident response plan ensures swift action and client notification in case of a data breach.

  • Employee Training: Our team undergoes regular security awareness training to stay updated on emerging threats and best practices.



4. Third-Party Data Sharing


We may share data with trusted third parties, such as:



  • Advertising Platforms: Meta, Google Ads, and other services required for campaign management.

  • Service Providers: Tools for analytics, email marketing, and payment processing.


We ensure these third parties comply with strict data protection standards through Data Processing Agreements (DPAs).



5. Data Retention


We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon completion of a project or the termination of services:



  • We securely delete or anonymize data in compliance with applicable regulations.

  • You may request the deletion of your data at any time.



7. Cookies and Tracking Technologies


Our website may use cookies and similar tracking technologies to enhance your user experience. You can manage or disable cookies through your browser settings.



8. Updates to This Policy


We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a new effective date.



9. Contact Us


If you have any questions about this Privacy Policy or how we handle your data, please contact us:



Design Digital

9 Johnston St, Collingwood 3066

hello@design-digital.com.au

1300 212 411



By working with us, you trust us with your data, and we take that responsibility seriously. This policy is designed to ensure transparency and confidence in how we protect your privacy.


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